We take our duty of confidentiality very seriously for the protection of our clients’ sensitive and confidential information and will not disclose such information without prior written consent unless, in very limited circumstances, withholding certain information puts us in direct conflict with the law.
We actively take steps to ensure systems are in place at this firm to avoid any risk of disclosure and do not discuss client matters with other members at this practice or outside.
Any information passed to us by a client, whether verbally or in writing, is automatically treated as strictly confidential unless the nature of the information suggests otherwise. In any event, we will seek clarification from the client and, if necessary, advise of any adverse consequences that may possibly arise as a result of making certain information available to third parties.
Costs Policy
It is the consistent policy of this firm to keep costs to a minimum and to account to our clients for the work undertaken to justify costs charged to the client.
Initial consultations are charged at a reduced Introductory Rate of £50.00 per hour plus VAT, which amount is payable by the client prior to or on the same day as the confirmed meeting booking upon issue of an invoice by M&D in advance.
Notwithstanding the Introductory Rate, the professional charge out rates of M&D range from £150.00 to £240.00 per hour although a fixed fee may be agreed in advance with the client where instructions are reasonably straightforward and the timescale for the completion of the work required can be estimated at the outset.
The fee quoted represents the basic cost and such amount is exclusive of VAT and disbursements. VAT is applied at the temporarily reduced rate of 15%.
Insurance
As a professional management consultancy practice, we maintain an active professional indemnity policy with a minimum of £1,000,000 cover.
Complaints Procedure
If, in the unlikely event, an issue of any nature arises which causes you concern, you should bring the issue to the attention of Ajeet Minhas informally in the interests of settling the matter efficiently and agreeably. If, after having used all best efforts, the issue cannot be resolved adequately in an informal manner then please write a formal letter to Ajeet Minhas.
Privacy Statement
For each visitor to our web page, our web server automatically recognizes no information regarding the domain or e-mail address. We collect the e-mail address of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, user specific information on what pages consumers access or visit and information volunteered by the consumer, such as survey information and/or site registrations.
The information we collect is used for internal review and is then discarded, used to improve the content of our web page, used to customize the content and/or layout of our page for individual consumer and used by us to contact consumers for marketing purposes.
If you do not want to receive e-mail from us in the future, please let us know by sending an e-mail, calling or writing, and telling us that you do not want to receive e-mail from our company.
Terms of Use Statement
You understand and agree that the owners of this site shall not be liable for any direct, indirect, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, data or other intangible losses (even if the owners of this site have been advised of the possibility of such damages), resulting from the use or the inability to use the product(s) and or service(s) or any misuse of the product(s) and or service(s) in a manner not in accordance with their intended use.
Governing Law and Dispute Resolution
